This course begins by enabling leaders and internal consultants to learn and practice the coaching skills needed to cause their employees and internal clients to discover answers and take action for their business units, companies and for themselves.

The course further explores the concepts, techniques, and methods for transforming an organization using a comprehensive Transformation Business Approach and its accompanying toolkit.

Delivered using an experiential, case-studybased approach, key content includes:

• The behavior, skills and model for effective consultative coaching
• Integrate their experience, skills, and training into the transformation business approach
• Practice and demonstrate the skills they will use as a transformation leader or internal consultant

Background

The rules are changing. Success used to be measured by what we knew, or how smart we were. But today it’s how we handle ourselves and our relationships. These are the thoughts of Daniel Goleman, Harvard researcher and author of the best-selling book, Emotional Intelligence, published by Bantam in the late 90’s. Contrasted with the traditional Intelligence Quotient (IQ) emotional intelligence is largely learned and continues to develop as we go through life, learning from our experiences.

Target Audience

Leaders responsible for changing enterprisewide or divisional behaviors; improving employee performance; and getting the organization closer to their customers. Internal consultants, business consultants, government contractors and Agency leaders.